Requests for donations

We are fully committed to doing everything we can to help. We are focusing our resources and actions on the most critical priorities as a business: doing everything possible to ensure our people’s safety and wellbeing, staying close to our bottling partners and customers, sustaining the confidence and trust of our key stakeholders, and making a difference in our communities.

Our support is structured over three phases: outbreak, recovery and new normal. And it will target three main groups:

  • Those who save lives.
  • Those who have to stay at home.
  • Those who suffer most – now and longer-term.

Currently, we are channeling our charitable donations through large scale organisations and working closely with governments to respond to their needs. We are extremely grateful to and humbled by the people and organisations who are providing essential support to communities during this time.

South Africa lock down

Coca-Cola Africa and its bottling partners appreciate the critical steps that the South African Government has taken to contain the COVID-19 outbreak. We stand together with Government and all our stakeholders during this time. We confirm that our bottling partners will continue to operate during the period of lockdown, in line with the directive issued by the South African Government earlier this week. This directive requires that all businesses that are essential to the production and transportation of essential items, which includes beverages, remain in operation during the lockdown.

We would like to give consumers and customers our full assurance of the sustained integrity of our products. The safety and quality of our products are of the utmost importance. Together with our bottling partners, we will continue to ensure that our products meet all applicable safety and quality standards everywhere we operate. We are taking extra precautions to ensure products are handled hygienically at every step, from manufacturing facilities to customer outlets.

This includes providing employees with alcohol-based wipes and hand sanitisers and installing temperature screening in certain manufacturing facilities. These measures not only protect our customers and consumers, they also protect our employees.

For more information about how we have adjusted our production and distribution facilities to protect everyone’s safety and well-being, please visit: Journey Africa and CCBA website.

Shortages of ingredients / supply chain interruptions

The Novel Coronavirus is a global pandemic which the company and bottling partners are taking very seriously. As a system, we have activated the well-established Incident Management Crisis Response (IMCR) protocol across all markets at the same time – this is a first in the company’s history.

We maintain business continuity plans throughout the world and will implement those plans as needed should supply chain challenges arise. We use ingredients sourced from various countries and we have alternative procurement sources across the globe should our operations need to implement contingency plans for sourcing.

Currently, we do not expect any impact to our customers or consumers at this time. We want to assure all of our partners, suppliers and external stakeholders that we are taking this matter extremely seriously and will continue to monitor the situation closely.

Impact on quality and safety of our products

The Novel Coronavirus is a global pandemic which The Coca-Cola Company and bottling partners are taking very seriously.

We would like to give consumers and customers full reassurance of the sustained integrity of our products. At The Coca-Cola Company, the safety and quality of our products are of the utmost importance. Together with our bottling partners, we have stringent processes in place to ensure that our products meet all applicable food safety and quality standards everywhere we operate.

The Coca-Cola Company’s response to COVID-19

Our deepest sympathies go out to those whose families or friends have been tragically impacted by the coronavirus.

We are carefully following all government guidelines and taking precautionary steps to do what we can to prevent the further spread of the virus. The safety and health of our employees and our communities is always a high priority for us. Together with our Bottling Partners, The Coca-Cola Company has activated the well-established Incident Management Crisis Response (IMCR) protocol across all markets at the same time – this is a first in the company’s history.

We maintain business continuity plans throughout the world and will implement those plans as needed should supply chain challenges arise.